Resolved -
This incident has been resolved.
Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.
Jan 14, 10:25 PST
Monitoring -
We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.
Jan 14, 09:53 PST
Investigating -
We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!
Jan 14, 08:57 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 14, 08:37 PST
Identified -
The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.
Jan 14, 08:29 PST
Update -
We are continuing to investigate this issue.
Jan 14, 08:24 PST
Update -
We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.
Jan 14, 08:17 PST
Investigating -
We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.
Jan 14, 07:41 PST