Delays in outbound email delivery

Incident Report for Kantata OX

Resolved

At this point in time all systems are operating normally.

Posted Sep 26, 2016 - 09:43 PDT

Monitoring

We are now successfully delivering email at this point, some notifications may be further delayed as the system works through the failure retry queue.

Posted Sep 26, 2016 - 07:13 PDT

Identified

At the moment, the problem is centered around failures negotiating a valid SSL connection with our primary outbound email delivery system partner. We will continue investigating, and working through our fail over procedure to our secondary provider.

Posted Sep 26, 2016 - 06:50 PDT

Update

We are investigating an issue sending outbound email notifications.

Posted Sep 26, 2016 - 06:39 PDT

Investigating

We are currently investigating this issue.

Posted Sep 26, 2016 - 06:38 PDT