Partial Outage

Incident Report for Kantata OX

Resolved

This incident has been resolved.

Posted Oct 20, 2020 - 21:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 20, 2020 - 20:40 PDT

Update

We appreciate your patience as we continue to work on a fix for this issue.

Posted Oct 20, 2020 - 13:13 PDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 20, 2020 - 11:34 PDT

Identified

We have identified an issue involving database replication for Insights data loads and Audit Logs. No data has been lost, but accounts are either not receiving their data or receiving it on a delayed schedule.

Posted Oct 20, 2020 - 09:56 PDT

This incident affected: Kantata OX Insights and Kantata OX Audit Logs.