Tempo time not syncing from Jira to Mavenlink

Incident Report for Kantata OX

Resolved

We have updated the Jira integration to handle the breaking changes Tempo made to their API. Any time entries created during the outage were not synced to Mavenlink. We will be working to sync this time to Mavenlink.

Update 4/2/19 (9pm PST): All time entries created during the outage have been picked up for processing.

Posted Apr 02, 2019 - 16:08 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 02, 2019 - 15:38 PDT

Update

We are continuing to work on a fix for this issue.

Posted Apr 02, 2019 - 12:27 PDT

Identified

Tempo has made a change to their API and our integration does not work with this change. Your time will not sync while we work to address this breaking change Tempo made.

Posted Apr 02, 2019 - 12:27 PDT

This incident affected: Kantata OX M-Bridge.