Performance degradation

Incident Report for Kantata OX

Resolved

This incident has been resolved.

Posted Sep 02, 2021 - 16:55 PDT

Update

A workaround has been implemented to mitigate the reliance on the external service. We are monitoring the results.

Posted Sep 02, 2021 - 11:39 PDT

Update

The underlying cause is an external service's degraded response time that we are closely monitoring. No Google calendar events are expected to propagate until the service is operating normally.

Posted Sep 01, 2021 - 13:50 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 01, 2021 - 09:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 01, 2021 - 09:11 PDT

Investigating

Performance may be degraded across the application. We are actively investigating.

Posted Sep 01, 2021 - 08:39 PDT

This incident affected: Kantata OX Application and Kantata OX API.