This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!
Posted Apr 21, 2026 - 06:24 PDT
Update
We are continuing to monitor for any further issues.
Posted Apr 21, 2026 - 06:14 PDT
Monitoring
We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.
Posted Apr 21, 2026 - 06:13 PDT
Identified
We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!
Posted Apr 21, 2026 - 05:38 PDT
Investigating
We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule.
To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.
Posted Apr 21, 2026 - 05:17 PDT
This incident affected: Kantata OX Insights and Kantata OX API.